Privacy policy

Privacy Policy

Last updated: December 7, 2025

Elan and Stone operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Elan and Stone is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you
  • Automatically through the Services
  • From our service providers
  • From our partners or other third parties

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services
To process orders, payments, shipping, returns, account management, recommendations, and improve your shopping experience.

Marketing and Advertising
To send promotional communications and show personalized ads.

Security and Fraud Prevention
To protect accounts, detect fraud, and ensure safe transactions.

Communicating with You
To provide customer support and service updates.

Legal Reasons
To comply with laws, regulations, and legal requests.

How We Disclose Personal Information

We may share personal information with:

  • Shopify, vendors, and service providers (payments, shipping, analytics, IT, support)
  • Marketing partners for advertising and promotions
  • Third parties when required for shipping or user-requested actions
  • Affiliates or corporate group entities
  • Legal authorities or in business transactions (mergers, bankruptcy, etc.)

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to operate and improve the platform. Your data may be shared with Shopify and processed under their privacy policies. To learn more, you can visit Shopify’s privacy resources.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked from our Services.

Children's Data

Our Services are not intended for children under the age of majority, and we do not knowingly collect their data.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee perfect security. Data is retained as long as necessary for legal, operational, or business purposes.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access to your data
  • Deletion of your data
  • Correction of inaccurate data
  • Data portability
  • Opt-out of targeted advertising

You may also unsubscribe from marketing communications at any time.

International Transfers

Your data may be processed outside your country, with appropriate legal safeguards when required.

Changes to This Privacy Policy

We may update this policy from time to time and will post updates on this page.